Training is an integral part of our offering to housing providers.
We believe that both our partner organisations and our own interests are best served if we can help to raise your staff’s level of knowledge, efficiency and competence. Sharing useful knowledge is one of the best ways of helping our clients and other organisations within the sector and is one the best ways of getting to know one another.
Our training will create a feeling of self-confidence in your staff’s ability to advise your clients. In turn, this will reassure your customers that they are dealing with someone who has the required level of expertise in the matter being discussed.
Examples of topics covered include:
» Development site purchases – common obstacles
» Understanding delays in the conveyancing process
» The shared ownership lease explained
In providing training to your personnel, consideration is given to the level of skill and experience of the trainer and trainees and follow-up review meetings will help assess efficacy and outcomes.